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We Would Love to Hear From You!
Please access our Customer Service Feedback Form by clicking the button below.
The Township of Oro-Medonte is committed to providing a high-quality and efficient customer service experience. Please find below, information regarding Township-related concerns, frequently asked questions, and common general inquiries.
Please find the answers to our most commonly asked questions below.
Where can I purchase a Dog License in Oro-Medonte?
Residents can purchase or renew dog tags in several ways:
As of January 1, 2026, residential recycling collection in Simcoe County is managed by Circular Materials, a not-for-profit organization appointed by producers under Ontario’s new Extended Producer Responsibility (EPR) framework.
For residents, this means:
For detailed information, please visit Recycling Collection Changes - Simcoe County
County of Simcoe Contact: Telephone: 1‑800‑263‑3199 Email: info@simcoe.ca
How do I apply for a building permit in Oro-Medonte?
Building permits are issued through the Township’s Building Services Division. Residents can access application forms, checklists, fee schedules, and submission instructions online.
How do I report a by-law concern (noise, property standards, dogs, parking, etc.)?
By‑law concerns can be reported to the Township’s Municipal Law Enforcement Division. Reports can be submitted online or by contacting the Township directly.
Telephone: 705‑487‑2171 Email: municipallaw@oro-medonte.ca
How do I book a community centre or sports facility in Oro-Medonte?
Residents can book community centres, sports fields, arena, and other Township facilities through the Recreation & Community Services Department.
Township of Oro-Medonte
The Township of Oro-Medonte is committed to making it easy for residents, businesses, and visitors to find information, access services, and receive support when they need it. These Customer Service Standards set clear expectations for how we deliver service across all channels, whether interactions take place by phone, email, online, or in person.
Providing timely, respectful, and reliable service is a shared responsibility across the Township. Every interaction matters, and how we communicate and respond plays a direct role in the overall experience of those who connect with the Township. These standards support a consistent approach to service delivery and reinforce our commitment to being responsive, transparent, and focused on the needs of our community.
You can expect an initial response within two business days. While many inquiries can be addressed within that timeframe, some service requests require additional time due to their complexity or the need for coordination across departments. In these cases, department-specific timelines provide additional clarity, and updates will be shared to keep you informed throughout the process.
Our Customer Service Standards are guided by the following principles:
We ensure that services, information, and communication are easy to access and understand for all residents, businesses, and visitors.
We provide timely responses, consistent follow-up, and clear communication so that inquiries and service requests continue to move forward.
We deliver knowledgeable, respectful, and courteous service in every interaction.
We take ownership of service requests and ensure they are handled appropriately from start to finish.
We prioritize the needs of our community and support a positive and welcoming experience across all Township services.
We work across departments to share information and coordinate efforts, ensuring a seamless service experience.
These principles guide how we respond to questions, manage service requests, and communicate with residents, businesses, and visitors. They reflect our commitment to clear communication, consistency, and a people-first approach to service.
When engaging with the Township, you can expect clear and accessible information, timely responses, and respectful communication across all service channels. Staff are committed to responding within two business days, providing updates when additional time is required, and ensuring that requests are handled in a coordinated and efficient manner.
These standards support a consistent and reliable approach to service across the Township. By aligning how we work internally with how we serve externally, we strengthen communication, reduce delays, and improve the overall experience for those who rely on our services.
Through this approach, we build trust, improve service delivery, and create a more positive and responsive experience for everyone who connects with Oro-Medonte.
Contact Us
Township of Oro-Medonte Administration Centre
148 Line 7 South
Oro-Medonte, ON L0L 2E0
Phone: (705) 487-2171
Fax: (705) 487-0133
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